General Terms and Conditions of the company FUNQ LIQUIDS S.L.
1. validity towards entrepreneurs and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer:in their version valid at the time of the order.
Consumer:in is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).
2. conclusion of a contract, storage of the contract text
(1) The following regulations on the conclusion of the contract apply to orders placed via our Internet store https://funq.com.
(2) In the event of conclusion of the contract, the contract is concluded with
FUNQ LIQUIDS S.L.
Carrer de Sant Magí 72 (c/o ZULU)
07013 Palma, Illes Balears
NIF: B10623031
Spanish VAT: ESB10623031
German VAT ID: DE359641787
EORI: ESB10623031
materialize.
(3) The presentation of the goods in our Internet store does not constitute a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet store, the following rules apply:The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.
The order is made in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the "Order" buttons.
3) Checking the information in the shopping cart
4) Pressing the "checkout" button
5) Login to the Internet store after registration and entering the login details (e-mail address and password).
6) Re-checking or correction of the respective entered data.
7) Binding submission of the order by clicking on the button "order with costs" or "buy".
Before the binding submission of the order, the consumer can, by pressing the "back" button contained in the Internet browser used by him, after checking his details, return to the Internet page on which the customer's details are recorded and correct input errors or cancel the ordering process by closing the Internet browser.We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.
(5) Storage of the contract text for orders via our Internet store : We store the contract text and send you the order data and our GTC by e-mail. You can also view the GTC at any time at https://funq.com/agbs.
3. prices, shipping costs, payment, due date
(1) The stated prices include the statutory sales tax and other price components. Shipping costs, if any, shall be added.
(2) The consumer has the option of payment by Sofortüberweisung,, PayPal, credit card( Visa, Mastercard, American Express ), Apple Pay and Google Paty.
4. delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment.the delivery takes place here at the latest within 3 working days. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next business day.
(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item is handed over to the Buyer, even in the case of sale by delivery to a place other than the place of performance.
5. retention of title
We retain title to the goods until the purchase price has been paid in full.
6. right of withdrawal of the customer as a consumer:
Right of withdrawal for consumers
Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:
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Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must send us
FUNQ LIQUIDS S.L.
Carrer de Sant Magí 72 (c/o ZULU)
07013 Palma, Illes Balears
NIF: B10623031
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
End of the cancellation policy
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7. withdrawal form
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form).
To :
FUNQ LIQUIDS S.L.
Carrer de Sant Magí 72 (c/o ZULU)
07013 Palma, Illes Balears
NIF: B10623031
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
__________________
Date
__________________
(*) Delete as applicable.
8. warranty
The statutory warranty regulations apply.
9. contract language
Only German is available as the contract language.
10. customer service
Our customer service for questions, complaints and claims is available on weekdays from 09:00 to 18:00 at
e-mail: support@funq.com, Instagram, Facebook, or chat on the website
available.
Status of the GTC: May 2023
